Frequently Asked Questions
Search for your answer
Below you will find the most common questions we get. By clicking the categories you can search for the question you need answers to.
Didn’t find you answer?
If you didn’t find the answer for you question, you are more than welcome to send us your question and will get back to you as fast as possible.
How to use the Advanced Search Tool
Using the Advanced Search Tool, you can easily search thousands of products within seconds. Click here to see a quick video tutorial on how to use the Advanced Search Tool.
Will I get my own logo on the product?
Yes. When ordering branded products, you will get your own logo on your order.
It’s seems complicated to coordinate all these order?
No. You don’t have to coordinate anything. All you need to do, is to start your own order or join an existing order and the platform will do all the hard work for you.
I can’t find any orders I would like to join. Now what?
You can always start your own order. Make sure to add as much time to the schedule as possible, as this will give other buyers more time to join your order. The more people joining your order, the more you will save on you order.
How much time should I add in the order schedule?
As much as possible. Adding as much time as possible to the order schedule, will give more time for other buyers to join your order. The more who joins your order, the more you will save on your order.
Can the prices rise?
No. When you join an order or people join your order, prices can only get better.
Will I get a logo proof?
Yes. If you are ordering a product with logo, you will get a logo proof for approval.
What if I want to cancel an order?
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How to make a claim?
How To Join An Order
You can easily join an order, by clicking on one of the products in the Link orders to join section and follow. Click here to see a video guide on how to join an order.